1. Who We Are
Contenify ("we", "our", or "us") operates the Contenify Partner Program at partners.contenify.com. This Privacy Policy explains how we handle personal data collected through the partner registration process, partner dashboard, and related communications.
2. Information We Collect
We collect the following categories of personal data:
- Identity data: Full name, email address, phone number
- Financial data: Bank account number, IFSC code, account holder name (for payouts)
- Profile data: Website URL, audience size, primary promotion channel, and any optional message you provide in your application
- Usage data: Pages visited, clicks, referral link activity, and dashboard interactions
- Technical data: IP address, browser type, device type, and operating system
- Communications: Emails and support messages you send us
3. How We Use Your Information
We use your personal data for the following purposes:
- Processing your partner application and managing your account
- Tracking referrals and calculating commissions
- Processing payouts to your registered bank account
- Sending you program updates, commission statements, and payout notifications
- Responding to your support requests
- Detecting and preventing fraud and policy violations
- Improving our platform and partner experience through analytics
- Complying with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to fulfil our Partner Terms agreement with you
- Legitimate interests: Fraud prevention, platform security, and analytics
- Legal obligation: Compliance with applicable laws and tax regulations
- Consent: Marketing communications, where you have opted in
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Payment processors: To facilitate payouts (bank transfer providers)
- Cloud infrastructure providers: For secure data storage and processing
- Analytics tools: For understanding platform usage (data is anonymised or pseudonymised where possible)
- Legal authorities: Where required by law, court order, or to protect our rights
All third-party processors are required to handle your data in accordance with applicable privacy laws and our data processing agreements.
6. Data Retention
We retain your personal data for as long as your partner account is active or as necessary to provide services and comply with legal obligations. Financial records (commission and payout data) are retained for a minimum of 7 years as required by Indian tax law. You may request deletion of your account data at any time; however, financial records required for legal compliance cannot be deleted within the mandatory retention period.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, email us at partners@contenify.com. We will respond within 30 days.
8. Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews to protect your personal data. Bank details are stored encrypted at rest. Despite these measures, no system is entirely secure and we cannot guarantee absolute security.
9. Cookies
We use cookies to track referrals, maintain your session, and analyse platform usage. For full details, please read our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or a prominent notice on the partner portal. Your continued use of the Program after the effective date constitutes acceptance of the revised policy.
11. Contact
For any privacy-related queries or to exercise your rights, contact our team at partners@contenify.com.